Cookies

Introduction

This policy outlines what cookies and similar tracking technologies our website use, how we use them and information on how to opt-out of these cookies if you wish to do so. By continuing to browse our website, you are agreeing to our use of cookies.

If you have any questions, comments or requests regarding this cookie policy please contact us at info@tmcocoa.com.

The website www.tmcocoa.com(“website”) is owned and operated by Three Mountains Cocoa Ltd (“we”, “our” and “us”), a company incorporated in United Kingdom under company registration number 14063482. Our registered office is at 123 City Road, London EC1V 2NX.

About cookies

Cookies and similar tracking technologies, such as tags, scripts and beacons, are small pieces of code (referred to as cookies hereafter) that are stored on a device (computer, mobile phone, tablet etc) and enable a website to "personalise" itself to users by remembering information about the user's visit to the website. We also use cookies within emails we may send.

Cookies are used to collect information, where available, about your device, your IP address, operating system and browser type and how you have interacted with our website.

While cookies are used to identify users and devices, they only ever collect non-personal information such as IP addresses, device IDs. If the data cookies collect are ever merged with any other information with which you have provided us, such as email addresses, these are anonymised in such a way that identification to actual people is impossible.

Why do we use cookies

We use cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website. We may use the information collected to make our website more relevant to your interests. We may also share this information with third parties for this purpose.

Our websites may use cookies to:

  • store any preferences you have made and display content to you in a more personalised way;
  • evaluate our websites' advertising and promotional effectiveness; and
  • gain insight into the nature of our audience so we can tailor our content accordingly.

Cookies we use

We will use different types of cookies at various different stages of your use of our website. We also use persistent cookies, which stay on your computer or mobile media device even after you have gone offline until they expire or are deleted.

We use the following types of cookies:

  • Essential cookies. These are cookies that are required for the operation of our website. These cookies allow you to move around our website and use essential features like secure areas and shopping baskets. These cookies do not gather any information about you that could be used for marketing or remembering where you have been on the internet.
  • Functionality cookies. These are used to recognise you when you return to our website. They include Session cookies, which enable you to carry out essential functions on our website like maintaining login details for the session or a transaction. Session cookies are not stored on your computer and the information these cookies collect is anonymised and they cannot track your browsing activity on other websites. These cookies will expire when you close your web browser session.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. These cookies collect information about how you use our website, such as which pages you visit. These cookies do not collect any information that could identify you, as all the information collected is anonymous and is only used to help us improve our websites, understand what interests you and measures how effective our advertising is. We use these cookies to understand how our website is performing to enable us to make improvements to enhance your browsing experience.
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. These cookies are linked to services provided by third parties.

Please note that third parties (including, for example, providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

Opting out of cookies

You have the ability to accept or decline cookies when you use the website for the first time via the “pop up” banner.

You can also block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) some parts of our website may become inaccessible or not function properly.

Changes to our cookie policy

We regularly review our cookie policy to ensure it is in accordance with best practices and legislative changes. Any changes we make to our cookie policy in the future will be incorporated into a new version and made available on our website. The most recent published version will apply to how we use your personal information.

Last updated: 06.02.2023

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